Requesting and finding library material: Request and download recommended library material

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This is a quick guide which will orientate you about  the available services to be used in conjunction with your Tutorial Letter 101. 

Please note : Any registered Unisa student or staff member, with the exception of students of certain certificates and programmes, may borrow Library material.

The borrowing of Library material is subject to the Library's lending regulations.

The Copyright Law of South Africa (Copyright Act 98 of 1978) governs the making of photocopies or other reproductions of copyrighted material. One of the conditions is that the photocopy or reproduction may be used only for the purpose of private study, scholarship or research.

Please familiarise yourself with the Policy for Copyright Infringement and Plagiarism.

Courier delivery is the default method of delivery of requested Library material. Note that there are additional delivery options available to you that you may find more convenient.

Your requested Library material will be delivered to you in any one of the following ways :

1. Courier Delivery

Books and other Library material will be delivered via the secure service of courier services. 

• You will receive a  notice when the parcel will be delivered
• The Courier service will return the parcel to the Unisa Library if it is not delivered
• When you accept the item, you will be asked to sign an acknowledgement of receipt, which you must keep

You are able to track the status of the item(s) couriered to you on myUnisa:

• Choose My Admin
• Select Parcel Tracking menu
• You will see the parcel Track and Trace Number and the corresponding status

2. Collect at a Unisa Regional Branch Library

If you wish to collect your requested material from the following Branch Libraries, you must indicate your choice of collection point in the “special instructions” section of the online request form: Bloemfontein, Cape Town, Durban, East London, Ekurhuleni, Ethiopia, Florida, Johannesburg, Nelspruit, Pietermaritzburg, Polokwane, Rustenburg, or Sunnyside.

• The Branch Library will notify you to collect the parcel when it has arrived at the Branch Library. Collect the parcel promptly to avoid incurring a Library fine
• The Branch Library will return the parcel to the Unisa Library within 10 days of the notification, so collect your parcel promptly
• Make sure that you get an acknowledgement of collection

3. Collect from a Partner Library

Library material may also be collected from one of the following partner libraries.

If you wish to collect your material from one of these Libraries, you must indicate your choice of collection point in the “special instructions” section of the online request form.

You can request the required recommended books and/ or journal articles in the following ways:

1. Via the request form for books or articles.

2. Via your mobile device

The UNISA Student app is the official mobile application for Unisa. Download the App from the Apple iStore, Google Play Store or the Huawei AppGallery and login in with your student number and Unisa password

Please indicate whether there is a deadline for the material as well as any special instructions and submit the request.

You can indicate if you want your requested material delivered at any of the Branch Libraries or Partner Libraries.

Please note: Request material well in advance of the various due dates of your assignments 

• Undergraduate: 8 items including audiovisual items
• Postgraduate: 16 items including audiovisual items
• Undergraduate music students: 12 items of which 8 may be audiovisual items
• Postgraduate music students: 20 items of which 8 may be audiovisual items
• Non-degree purposes, short learning programmes and certificates: 4 items (no audiovisual items)

You can download e-reserve articles listed in your TUT letter by typing in your course code in the box below :

Select the relevant title

Select an item to download

Before downloading you will be asked to log in with you student number &  password

You may also download the e-reserves via the Unisa Student  App available  from iStore or  Google Play store

You may renew your Library material in a number of ways:

Library material can be returned on or before the due date of the loan period in the following ways : 

• in person at a Regional Branch Library or at a Partner Library,
• by post, or
• by courier.

Please note :

• Students are liable for the cost of returning Library material by courier or by post (SAPO)
• Library material may be returned in person at any of the following Regional Branch Libraries: Bloemfontein, Cape Town, Durban, East London, Ekurhuleni, Ethiopia, Florida, Johannesburg, Nelspruit, Pietermaritzburg, Polokwane, Rustenburg, or Sunnyside. The Branch Libraries will then return the items to the Pretoria Library on your behalf free of charge
• Alternatively, Library material may be also returned in person at one of the following Partner Libraries
• When you return Library material in person, you must get a receipt that you keep as proof of return
• Return library material in strong, secure packages to avoid damage or loss in transit
• When returning assistive devices,please return the device in its original packaging and ensure that all the contents are safely included and returned

Postal address for returning material:

Request Services, Unisa Library
PO Box 392
UNISA, 0003

Important to Note :

Damaged or lost Library material is replaced at the student’s or staff member's cost.

If you have any unreturned Library material or an unpaid Library fine against your account, you will:

• be temporarily blocked from accessing the Library’s various electronic resources
• may have your examination results withheld
• may not be able to register for the next semester or academic year of study

Pay close attention to any reminders or messages from the Library.