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Requesting and finding library material: Request and download recommended library material

This guide will cover library services to students who cannot visit a Unisa library

Request recommended books listed in TUT 101

You can request the required recommended books using :

  • Encore @
  • type the title of your recommended book in the search box
  • select the relevant title from the results list and click on the Request it button
  • log in with your Unisa student number and myUnisa password

Please indicate whether there is a deadline for the material as well as any special instructions and submit the request

text box ehere you can indicate special instructions regarding the request, e.g. deadline, delivery destination

You can indicate if you want your requested material delivered at any of the Branch Libraries or Partner Libraries 

You may also request books via your mobile device or the Library app available  from iStore or Google Play store

NB: Request material well in advance of the various due dates of your assignments 

How will material be delivered?

Your material will be delivered to you in any one of the following ways :

You are able to track the status of the item(s) posted to you on myUnisa:

  • books and other Library material will be delivered via the secure Safe service of the South African Post Office. You will be notified when the parcel arrives at the Post Office for collection,please collect such items promptly to avoid incurring a fine 

  • You can track your parcel via myUnisa :
    • Choose My Admin
    • Select Parcel Tracking menu
    • You will see the parcel track and trace number and the corresponding status

  • courier delivery to a preferred address is available only to a disabled Unisa student or staff member

How do I renew material?

You may renew your Library material in a number of ways:

Renewals will be declined if there is an outstanding account on a student /staff member's loan record or if the student /staff member failed, upon request, to return an item that is on the waiting list for another user.

Only two consecutive renewals are allowed. Items that cannot be renewed must be returned to the Library immediately.


This is a quick guide which will orientate you about  the available services to be used in conjunction with your Tutorial Letter 101. 

Please note : Any registered Unisa student or staff member, with the exception of students of certain certificates and programmes, may borrow Library material.

The borrowing of Library material is subject to the Library's lending regulations.

The Copyright Law of South Africa (Copyright Act 98 of 1978) governs the making of photocopies or other reproductions of copyrighted material. One of the conditions is that the photocopy or reproduction may be used only for the purpose of private study, scholarship or research.

Please familiarise yourself with the Policy for Copyright Infringement and Plagiarism.

How many items may I borrow at a time?

  • Undergraduate: 8 items including audiovisual items
  • Postgraduate: 16 items including audiovisual items
  • Undergraduate music students: 12 items of which 8 may be audiovisual items
  • Postgraduate music students: 20 items of which 8 may be audiovisual items
  • Non-degree purposes, short learning programmes and certificates: 4 items (no audiovisual items)

Ho do I return material?

All Library material must be returned in person or by post on or before the due date of the loan period. Damaged or lost material must be replaced at the student/staff member's cost.

Students will not be able to re-register for the next semester or year of study if there is outstanding Library material against their account.

Note that :

  • students are liable for the cost of returning Library material
  • it is your responsibility to collect an item you requested from the Post Office
  • please note that you do not need to return photocopied articles to the Library - photocopies are for your personal use and may be kept
  • please return material in strong secure packages to avoid damage in transit

Library material may be returned in person at:

  • Branch Libraries
  • Partner Libraries

or posted to:

Request Services, Unisa Library
PO Box 392
Unisa, 0003

Download e-reserves listed in TUT 101

You can download e-reserve articles listed in your TUT letter by typing in your course code in the box below :

Course Code Search

Select the relevant title

example of a list of electronic reserves for course code ech2601

Select an item to download

description of the selected item including author, title, location, format and a link to download

Before downloading you will be asked to log on with you student number &  password

You may also download the e-reserves via your mobile device @ or  the Library app available  from iStore or  Google Play store