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Reference Management Tools: Refworks

ProQuest RefWorks at the University of South Africa

The new RefWorks is a premier reference management service that supports the needs of students, faculty and librarians. RefWorks makes research management and paper-writing easy, by assisting researchers  to collect,organize, read, and cite their research materials. It also makes it easier to collaborate with others on joint projects.

How can you get access to RefWorks

1. Sign in to use RefWorks or Create an account at

New RefWorks Benefits and Features

Collect and Import - With RefWorks it is simple and fast, to collect or import materials. Auto completion of reference data and retrieval of full text saves time and ensures accurate citations.

Manage Research - RefWorks enables users to organize, read, and annotate everything they collect and import.

Share and Collaborate - RefWorks smoothly allows users to share collections and collaborate with others. 

Write and Cite - RefWorks is accurate, delivering thousands of customizable citation styles to use within authoring tools. 

Streamlined Workflows - RefWorks makes research management and paper-writing easy with streamlined workflows that increase productivity.  



Refworks citation manager (RCM)

RefWorks Citation Manager (RCM) is a tool you can use within Word to add references directly to your work and then generate a reference list/bibliography based on these in-text references.

Please note: if you have already started a document using Write-n-Cite you must finish it using that tool as you cannot switch between RCM and WNC within a document.

The latest version of RCM was released in May 2020; if you have previously installed RCM it may automatically upgrade.  If it doesn't upgrade you can uninstall it and re-install it - however, if you are still working on documents, do not manually upgrade until you have finished all current documents.

  • Mac users with Word 2016 must use RCM, there is no compatible WnC version.
  • RCM works with Office 365 but you may need to use the desktop version of Word.

New RefWorks LibGuide

RefWorks Community

RefWorks Community is a site dedicated to provide you with the latest news, updates and tips about everything RefWorks.

Installing RCM