James (2001) ...
.... (Maggs, 2001)
"....." (Barrow, 1999:34)
If quoting directly. refer to it as (Maggs, 2001: personal interview) or (James, 2001: correspondence).
FORMAT OF A REFERENCE TO PERSONAL COMMUNICATION
Surname, Initials of person being interviewed. The position of the person (if applicable).Year. Nature of interview (e.g. personal interview, correspondence). Day and Month, Place.
EXAMPLE OF A REFERENCE TO PERSONAL COMMUNICATION
Maggs, P. N. Director, E-Commerce Solutions Ltd. 2001. Personal interview. 27 September, Midrand.
James, T. IT Project Leader, E-Commerce Solutions Ltd. 2001. Correspondence. 1 September, Midrand.