Referencing is the systematic and standardized method of acknowledging the sources of information used in academic or scholarly work. It involves citing the references or sources of information within the text and creating a detailed bibliography or works cited page at the end of a document. This can be done manually or by making use of a reference management tool.
Different academic fields require following specific citation styles, like Harvard, APA, MLA, or Chicago. Reference management tools automate the use of in-text citations and the list of references in your chosen citation style and helps your adherence to the necessary citation style.
The College of Economic and Management Sciences uses Harvard and APA 7th edition. Consult your supervisor or lecturer to find out which reference style you must use.
Referencing is important for the following reasons:
Academic Integrity | Referencing is a cornerstone of academic integrity. By citing sources accurately, scholars and students demonstrate honesty, giving credit to the original authors for their ideas, research, and intellectual contributions. It establishes a foundation of trust and accountability in the academic community. | Facilitating Verification | Referencing allows readers to verify and build upon the cited information. It enables researchers to trace the evolution of ideas, follow the development of a field of study, and engage in a scholarly conversation. The transparent citation of sources promotes transparency and encourages intellectual dialogue. |
Avoiding Plagiarism | Plagiarism, the act of presenting someone else's work or ideas as one's own, is a serious ethical violation in academia. Referencing serves as a safeguard against plagiarism by clearly attributing information to its rightful origin. It distinguishes between the author's original contributions and borrowed material. | Acknowledging Diverse Perspectives | Inclusive and thorough referencing acknowledges the contributions of a diverse range of authors and perspectives. It helps avoid biases and ensures that credit is given to individuals from various backgrounds and disciplines, enriching the overall quality and diversity of academic discourse. |
Building Credibility | Accurate referencing enhances the credibility of academic work. Properly citing sources demonstrates that the information presented is well-researched and supported by authoritative references. This, in turn, adds weight to the arguments and conclusions presented in the work. |
The College of Economic and Management Sciences (CEMS) at Unisa uses the Harvard referencing method. This method has been internationally accepted and standardised, and is a widely accepted referencing method in many higher education institutions worldwide.
It is very important that you use the contents of this guide when writing your assignments, research proposals and research reports to add in-text citations where you use another author’s work or idea, and to compile a list of cited references at the end of your document. You will be penalised if you do not use the correct referencing technique and if your list of references is not of a high academic standard.
An author’s idea is acknowledged by adding an in-text citation where you refer to such author’s work and by including the complete reference in the list of references at the end of your document. Sources are acknowledged whether you quote directly from it, summarise ideas from it, or base an argument on it.
Works are cited for the following reasons:
BIBLIOGRAPHY
A bibliography is far more comprehensive than a list of references, as it is an alphabetical list of all materials consulted, in addition to those cited in the text http://www.apastyle.org/faqa.html
CITATION
A line that identifies the source of a statement, and occurs in the body of a paper. It is also called an in-text citation, for example
(Author(s), publication year:pages)
(Palmer, 2010:12)
CITATION STYLES
A citation style shows the format you need to use when presenting your in-text citations and bibliographies There are a number of citation styles, e.g. APA, Harvard, Chicago etc. and which one is used can depend on the academic discipline. They all convey the same information, but they present it differently.
HARVARD REFERENCING STYLE
This method involves name-and-date references in the text, with an alphabetically arranged list of sources
Unisa uses the Augmented Harvard Reference Style
It is the prerogative of the promoter/ supervisor to prescribe the style to be used
Always consult with your supervisor first
This presentation is based on the Bibliographic Style & Reference Techniques by Marlene Burger
LIST OF REFERENCES
A list of references is an alphabetical list of all the sources that you cited in the text of your paper. This means that all the publications cited in your work must be contained in the list of references.
The College of Economic and Management Sciences requires a single list of references at the end of the written work that provides accurate details of all the sources cited. It should provide enough information to allow your reader to identify and locate the source that you used and distinguish it from other versions of the same material. An example of a List of References has been included at the end of this guide.
PARAPHRASING
Paraphrasing is when you make use of someone else’s ideas, but put them into your own words, and according to your personal style of writing (thus avoiding plagiarism)
Generally, it is better to paraphrase than to quote
Ensure that you formulate others’ ideas in such a way that it blends in nicely with your own writing style
Do not misrepresent the other person’s ideas in order to suit your purposes
As with quotations, acknowledge the source of your ideas using the prescribed referencing method
Source: http://www.unisa.ac.za/contents/library/docs/Plagiarism.pdf
PRIMARY SOURCE
Refers to a specific source that an author has written
QUOTATION
When you quote the exact words of an author
Use inverted commas (“ “) directly before and after the quoted text
Acknowledge the source of the quotation in line with the referencing method prescribed by your department or subject field
"... describes how services marketing works in practice" (Palmer, 1998: 23)
Quotations can not be an entire paragraph that was copied and pasted word for word. A quotation is a short excerpt surrounded by your own words.
REFERENCE
This refers to a document consulted in your research. It should include all the bibliographic details needed to trace the document, for example
Author’s Surname, Initials. Year of publication. Title of book (in italics). Edition. Place of publication: Publisher.
Palmer, A. 1998. Principles of services marketing. 2nd ed. New York: McGraw- Hill
SECONDARY SOURCE
Refers to material which is written as an interpretation, criticism or research about an author or subject
A list of references is an alphabetical list of all the sources that you have cited in the text of your work. This means that all the publications cited in your work must be contained in the list of references.
A bibliography, on the other hand, is far more comprehensive, as it is an alphabetical list of all materials consulted, in addition to those cited in the text.
CEMS requires a single list of references at the end of the written work that provides accurate details of all the sources cited. It should provide enough information to allow your reader to identify and locate the source that you have used and to distinguish it from other versions of the same material. An example of a list of references is included at the end of this guide.
General rules of referencing
Barauskaite, G. & Streimikiene, D. 2021. Corporate social responsibility and financial performance of companies: The puzzle of concepts, definitions and assessment methods. Corporate Social Responsibility and Environmental Management, 28: 278-287 doi: 10.1002/csr.2048
BHP Billiton. 2017. BHP Billiton sustainability report for the year ended 30 June 2017. Available at: https://www.bhp.com/-/media/documents/investors/annual- reports/2017/bhpsustainabilityreport2017.pdf? [Accessed: 2 May 2018].
Broermann, S. 2020. Trade-led growth: A path to sustainable development in sub-Saharan Africa. In S.F. Churchill (Ed.). Moving from the millennium to the sustainable development goals: Lessons and recommendations. Singapore: Palgrave Macmillan, 119153.
Cant, M.C. & Van Heerden, C.H. 2020. Marketing management: A South African perspective. 4th edition. Claremont: Juta.
City of Melbourne. 2018. Buildings with name, age, size, accessibility, and bicycle facilities. Census of Land Use and Employment [Dataset]. Available at: https://data.melbourne.vic.gov.au/Property-Planning/Buildings-with-name-age-size-accessibility-and-bic/pmhb-s6pn [Accessed: 7 January 2019].
Cokins, G., Pohlen, T. & Klammer, T. 2021. Supply chain costing and performance management. 2nd edition. Hoboken, NJ: Wiley.
Collins, J. 2017. Report on visit to international business schools. Unpublished report to the Unisa Graduate School of Business Leadership.
Curran, S. 2019. Yesterday in Parliament 18th June [Podcast], 18 June. Available at: http://www.bbc.co.uk/programmes/p02tys33 [Accessed: 19 June 2019].
Dahlgaard-Park, S.M. & Dahlgaard, J.J. (Eds.). 2021. Key challenges and opportunities of quality, sustainability and innovation in the Fourth Industrial Revolution. Singapore: World Scientific.
Dlamini, N. 2021. E-commerce trends in retail in South Africa [PowerPoint presentation], 4 November. Business Solutions, Midrand.
Durie, A.D. 2017. Marketing strategies of textile companies: The case of selected medium and large Ethiopian textile companies. Unpublished DBL thesis. University of South Africa, Pretoria.
Fredericks, F. 2012. Vinyl cleaning tool. UK Intellectual Property Office, patent no. GB2468906. Available at: http://www.ipo.gov.uk/p/find-publication [Accessed: 5 June 2013].
Fry, S. 2019. Stephen Fry [Twitter], 2 August. Available at: http://www.twitter.com/stephenfry [Accessed: 18 December 2019].
Goode, W. 2020. Dictionary of trade policy terms. Cambridge University Press. Available at: https://0-doi-org.oasis.unisa.ac.za/10.1017/9781108913638 [Accessed: 3 March 2021].
Hoffmann v South African Airways 2017 (1) SA 1 (CC).
HoffsTech. 2022. The importance of diversity in the workplace [YouTube video]. Available at: https://www.youtube.com/watch?v=Pn6WzHw7gHY [Accessed: 2 March 2022].
Hughes, O.E. 2021. The art of strategy. New York, NY: Routledge.
Hurwitz v Taylor 2019 TPD 81.
IMF (International Monetary Fund). 2022. IMF Committee on Balance of Payments Statistics: Annual report 2021. Washington, DC.
Ivana, D., Zaharie, M.A., Metz, D. & Dragan, M. 2021. Digital talent management: Insights from the information technology and communication industry. Basingstoke: Palgrave Macmillan.
“Julia”. 2017. E-commerce set to crash [Blog entry], 30 November. Available at: http://www.burstyourbubble.com/ecommerce/ [Accessed: 2 December 2018].
Kreuter, T., Scavarda, L.F. & Thomé, A.M.T. 2021. Empirical and theoretical perspectives in sales and operations planning. Review of Managerial Science. [In press].
Maggs, P.N. 2021. Director, E-Commerce Solutions [Personal interview], 27 September, Midrand.
Mamaregane, F. 2022. Accounting for managers: Study guide for PBA4807. Midrand: University of South Africa.
Mathu, K.M. & Scheepers, C. 2016. Leading change towards sustainable green coal mining. Emerald Emerging Markets Case Studies. Available at: https://www.emeraldinsight.com/doi/full/10.1108/EEMCS-01-2016-0007 [Accessed: 7 June 2017].
May, P. (jayp54@hotmail.com). 2019. Re: Outsourcing supply. E-mail to M. Ndlovu (mndlovu@unisa.ac.za), 9 March.
Metal and Allied Workers Union and another v A Mauchle (Pty) Ltd t/a Precision Tools 2021 (1) ILJ 227 (IC) 152.
Milanzi, S.A. 2021. Inclusive growth, innovation and economic development in South Africa: An empirical analysis. PhD dissertation. University of Limpopo. Available at: http://hdl.handle.net/10386/3596 [Accessed: 9 January 2022].
Mintzberg, H. 1979. The basic parts of organisations – Mintzberg’s model [Diagram]. In G.A. Cole. 2004. Management theory and practice. 6th ed. London: Thomson, 186.
Moraka, W. 2022. Access to water a human right that needs more focus. Cape Argus, 28 March: 6.
Naughton, S. 2018. Seminar 7: Transforming organisations: strategy, structure & design. Lecture notes. Organisation Change Management BMO6624. Victoria University, delivered 21 May 2018.
Ndlovu, T. 2021. Efficiency, productivity and returns to scale economies in South Africa’s healthcare insurance market. Studies in Economics and Econometrics, 45(3): 34-39.
Odiyo, J.O., Bikam, P.B. & Chikwizira, J. (Eds.). 2022. Green economy in the transport sector. Bern: Springer.
Okharedia, A.A. 2020. The role of servant leadership and spirituality in promoting efficiency and productivity in the workplace. Pharos Journal of Theology, 101: a10. Available at: https://www.pharosjot.com/uploads/7/1/6/3/7163688/article_10_vol_101__2020__unisa.pdf [Accessed: 23 July 2021].
Pehrsson, A. (Ed.). 2021. Competitive international strategy: Key implementation issues. New York, NY: Routledge.
Pillay, A.S. & Pillay, C.A. 2018. The beneficiation of waste as part of the implementation of the circular economy in South Africa. In S.K. Ghosh (Ed.). Waste management as economic industry towards circular economy: Proceedings of the 8th International Conference on Sustainable Waste Management, Vijayawada, 22-24 November. Singapore: Springer, 17-35. Available at: https://0-link-springer-com.oasis.unisa.ac.za/chapter/10.1007/978-981-15-1620-7_3 [Accessed: 9 January 2021].
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Rogerson, J.M. 2021. Tourism business responses to South Africa’s COVID-19 pandemic emergency. GeoJournal of Tourism & Geosites, 35(2): 338-347.
Salehi, M. & Arianpoor, A. 2021. The relationship among financial and non-financial aspects of business sustainability performance: Evidence from Iranian panel data. The TQM Journal, 33(6): 1447-1468. doi: 10:1108/TQM-08-2020-0175
Sharma, G. & Kumar, H. 2018a. Exploring the possibilities of utility models patent regime for grassroots innovations in India. Journal of Intellectual Property Rights, 23(2/3): 119-130.
Sharma, G. & Kumar, H. 2018b. Intellectual property rights and informal sector innovations. Journal of World Intellectual Property, 21(3/4): 123-139.
Sityata, I., Botha, L. & Dubihlela, J. 2021. Risk management practices by South African universities: An annual report disclosure analysis. Journal of Risk and Financial Management, 14(1): 1-22 doi: 10.3390/jrfm14050195
Smith, J. N.d. Outsourcing logistics. Logistics International. Available at: http://www.logisticsinternational.org.us/html [Accessed: 28 November 2019].
Soliman, K.S. (Ed.). 2019. Ethical culture development in family-owned businesses: Proceedings of the 34th International Business Information Management Association (IBIMA) Conference, Madrid, 13–14 November. Madrid: International Business Information Management Association.
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Spar, D. & Burns, J. 2017. Hitting the wall: Nike and International Labor Practices. HBS 700047. Boston, MA: Harvard Business School Publishing.
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Stats SA (Statistics South Africa). 2020. The Marginalised Groups Series 6: The Social Profile of Youth 2014-2020. Pretoria.
S v Maseko 2020 (1) SACR 107 (A).
The Star. 2022. December power outage in Cape Town’s CBD explained: This is how and why it happened, 7 April: 9.
Thompson, S. 2021. Green and sustainable finance. Kogan Page. Available at: https://0-ebookcentral-proquest-com.oasis.unisa.ac.za/lib/unisa1-ebooks/detail.action?docID=6483565 [Accessed: 7 April 2022].
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Unisa (University of South Africa). 2022. Value-based management: Study guide for MBA5901. Midrand: Graduate School of Business Leadership.
Vaara, E. & Fritsch, L. 2021. Strategy as language and communication: Theoretical and methodological advances and avenues for the future in strategy process and practice research. Strategic Management Journal, 43(6): 1-12. doi: 10.1002/smj.3360
Wessels, J.S. 2021. Reflective public administration [Facebook], 1 July. Available at: https://web.facebook.com/ReflectivePACKM [Accessed: 18 June 2021].
Wheeler, D. 2017. Getting to grips with the e-supply chain. In T. Andersson (Ed.). Getting started with electronic commerce: Proceedings of the 7th International Conference on Electronic Commerce, Geneva, 2–4 October. New York, NY: Association for Computing Machinery, 121-139.
Wiid, J.A. & Cant, M.C. 2021. The future growth potential of township SMMEs: An African perspective. Journal of Contemporary Management, 18(1): 1-23.
Woods, C., Fernee, C., Browne, M., Zakrzewski, S. & Dickinson, A. 2018. The potential of statistical shape modelling for geometric morphometric analysis of human teeth in archaeological research [Dataset]. University of Southampton Institutional Repository. doi: 10.5258/
REFERENCING SECONDARY SOURCES
You may wish to quote a piece of work that has been referred to in something you have read. This is called ‘secondary referencing’ because you have not read the original piece of work. In other words, you are relying on the author you are reading to give a fair reflection of the contents of the original work. Wherever possible, it is important to read the original work, but this may be difficult in some instances. If you must refer to a secondary reference, your text should make it clear that you have not read the original.
This is only acceptable under extreme circumstances. It is important to consult the original material to ensure that you understand the context of what was discussed.
Examples:
Research used by Smith (2000) regarding services marketing, shows that the indicators formulated by Grant (1994) in his PhD thesis entitled Services marketing in transportation (Dunhill University) are applicable to the airline industry.
The work by Smith (2000) will be included in your bibliography, as this is where you read about Grant’s research. However, the work by Grant (1994) is not included. You cannot include details about the original study, as you have not consulted it.
Another example:
A process project might consist of a number of stages including experimentation and production (Rondinelli 1983, cited in Potts, 2002:37). List the source you actually read, i.e. Potts.
Academic research involves dealing with a variety of sources,and managing them can be challenging and time consuming. A reference management tool makes this process easier by helping you to capture the bibliographic information of research publications and provides functionality to systematically organise you references to ensure that you can find and use your references to reference accurately.
Different academic fields require following specific citation styles, like Harvard, APA, MLA, or Chicago and reference management tools automate the use of in-text citations and the list of references in your chosen citation style and helps you adherence to the necessary citation style.
The College of Economic and Management Sciences use Harvard and APA 7th edition. Consult your supervisor or lecturer to find out which reference style you must use.
In addition to giving credit, referencing acts as a safeguard against unintentional plagiarism and reference management tools provide an easy way of accurately attributing ideas.
REFWORKS is a subscription-based web-based reference management tool designed to assist researchers, students, and academics in the organization, citation, and collaboration aspects of their scholarly work. Developed by ProQuest, RefWorks offers a user-friendly platform with features that facilitate the entire research process.
Create your account with your myLife or unisa email address to gain access to RefWorks.
Plagiarism is the act of presenting someone else's ideas, words, or work as one's own without proper attribution or acknowledgment. It involves the unauthorized use of intellectual property, intentionally or unintentionally, and is considered a breach of academic and ethical standards. Understanding these various types of plagiarism is crucial for maintaining academic integrity and promoting honest and original scholarship. Educational institutions typically have strict policies and consequences for instances of plagiarism to ensure the ethical and fair assessment of students' work.
TYPE OF PLAGIARISM | DESCRIPTION |
COPY-AND-PASTE | Directly lifting passages, sentences, or paragraphs from a source and inserting them into one's own work without quotation marks or proper citation. |
VERBATIM | Directly quoting a source without using quotation marks or proper citation. Verbatim plagiarism involves reproducing the original text word-for-word. |
PATCHWRITING | Combining original and copied text by making superficial changes without proper citation. Patchwriting often involves rearranging words or phrases while retaining the structure of the original. |
INCORRECT PARAPHRASING | Rewriting someone else's ideas or content in one's own words without giving credit to the original source. This type of plagiarism occurs when the structure and meaning remain too similar to the original. |
SOURCE MISREPRESENTATION | Falsifying or misrepresenting the source of information, either by attributing it to a non-existent or incorrect source or by manipulating citations to give a false impression of the depth of research. |
GHOSTWRITING | Submitting work that was entirely or partially created by someone else without proper acknowledgment. This often occurs when someone else writes a paper or assignment on behalf of the student. Collaborating with others to produce work that is then submitted as an individual effort. This form of plagiarism involves sharing or submitting work that is not solely one's own. |
INACCURATE CITATIONS | Incorrectly citing sources, either by providing inaccurate information or by citing a source that was not consulted. This form of plagiarism misleads readers about the actual sources used in the work. |
SELF-PLAGIARISM | Submitting one's own previously submitted work, or a substantial portion of it, without proper citation. |
RefWorks is the preferred reference management tool for College of Economic and Management Science as it contains a template for CEMS Harvard and CEMS APA 7th edition referencing styles.
Register your RefWorks account by going to https://refworks.proquest.com/. Click on 'Create Account' and sign up using your myLife or Unisa e-mail address.
You can learn how to use RefWorks by using the Proquest RefWorks library guide. |
Make use of folders to keep your references structured according to the stage of your research, e.g. a folder for your Research Proposal, Research Design, Research Methodology, Chapters and themes.
Make use of Tags to link publications according to keywords or variables.
Turnitin is an online plagiarism detection service and academic integrity tool widely used by educational institutions, and is the official plagiarism detection tool used at Unisa and is integrated within myUnisa. The platform is designed to promote originality in academic writing by identifying and preventing plagiarism. Here are key features and aspects of Turnitin:
Turnitin's primary function is to scan submitted documents, including essays, papers, and assignments, to detect instances of plagiarism. It compares the text against a vast database of academic content, internet sources, and other students' submissions.
After scanning a document, Turnitin generates an Originality Report that highlights any matching or similar text found in the database. This report assists you and your supervisor to identifying and address potential instances of plagiarism.
Turnitin queries can be directed to the Turnitin staff at turnitin@unisa.ac.za.
The following documents were provided to the library by the Turnitin staff: