No auauthorised staff are allowed in the following areas :
Only staff, registered Masters, Doctoral and disabled students are allowed in the Research Commons on level 4
The Reception area on level 5 is access controlled and can only be accessed with prior permission.
Security gate procedure
The 3M Magnetic Detection System is a magnetic-based surveillance system that detects the unauthorized removal of library materials.
The purpose of the 3M detection system is to remind all clients to check out Library materials properly before leaving the library. All clients entering the library are expected to enter through the turnstile using their membership cards and to exit through the security system gate.
Procedures to follow when detection system alarm is triggered
The role of the library’s Internal Control officers is to monitor the behaviour of library clients to ensure that the library can be a place conducive for research and study, and to inform library clients about library rules.
The purpose of this manual is to give an overview of behavioural aspects that fall within the mandate of this team. It also indicates the alignment of the Library’s Internal Control activities with the activities of the University’s Department of Protection services.
The manual is written for the use of the employees of the Muckleneuk library
Library Internal Control Office
Telephone: 012 4293389 or speed dial 5097
Physical address :
Samuel Pauw Building, Muckleneuk Campus, Pretoria, Level 3: Office 75
Unisa Protection Services Muckleneuck
Protection services : 012 429 3222/3
Unisa Emergency Line : 012 429 6666 – Muckleneuck
Other emergency numbers
South African Police Service: 10111
The library considers all offenses listed in the “Disciplinary Code” to be sufficiently serious to warrant swift and firm disciplinary action, regardless of the monetary value of the library property involved.
The library will work closely with the Protection Services and Student Disciplinary committee to ensure prompt and appropriate adjudication.
Depending on the nature of the infringement, misconduct violations may be subject to probation, reprimand, penalties, suspension of membership, or prosecution through criminal courts.
Should an incident of client misconduct be observed or be reported by a Library staff member or Protection services staff, it is the Internal Control officer’s responsibility to handle the situation either by dealing with it directly or referring the matter to Supervisor: Internal Control and Recovery.
Examples of personal misconduct in accordance with the University disciplinary code
Examples of property misconduct in accordance with the University disciplinary code
Incidents of client misconduct should be reported within one working day to the Supervisor: Internal Control and Recovery and depending on the seriousness of the case a fact finding committee should be assembled within two weeks..
Various steps are followed to determine the need for escalation of the matter to a fact finding committee.
In the case of workplace violence, which may include use of weapons or instruments such as bombs the matter should be reported without delay to Protection Services for urgent attention.