IN-TEXT CITATION
Barrow (1999) ...
.... (Barrow, 1999)
"....." (Barrow, 1999:34)
FORMAT OF A REFERENCE
Author’s Surname, Initials. ed. (if applicable) Year of publication. Title of book. Edition. (if applicable) Place of publication: Publisher.
If it is the first edition of the book, this is not included.
Note: The same principles of ‘and’ versus ‘&’, and the principles regarding the number of authors, are applicable to the citing and referencing of journal articles
EXAMPLES OF A PRINTED BOOKS
Barrow, J. ed. 1999. Cases in services marketing. New York: McGraw-Hill.
Cooper, P., Codd, J. & Smith, L. 1998. Research methods for management. London: ABC Publications.
Dent, P. & Jones, R. 1994. Planning at work. London: ABC Publications.
Palmer, A. 1998. Principles of services marketing. 2nd ed. New York: McGraw-Hill.
FORMAT OF AN ELECTRONIC BOOK
Author’s Surname, Initials. Year of publication. Title of book. (in italics) [online] Edition. Place of publication: Publisher. Available from:<url> [Accessed date].
EXAMPLE OF AN ELECTRONIC BOOK
Lasserre, P. 2003. Global Strategic Management [online]. 2nd ed. New York: Palgrave MacMillan. Available from: <http://www.netlibrary.com> [Accessed on: 2 November 2006].
